Failed music franchise hits sour note

Failed music franchise hits sour note

24.06.2009
A BRISBANE music school franchise is being scrutinised by the ACCC after unhappy franchisees complained they were duped out of hundreds of thousands of dollars.

They say they never received promised products and services.

One franchisee who invested $200,000 in the Forte School of Music franchise later sold his business for $1.

Documents obtained by The Courier-Mail show the Australian Competition and Consumer Commission has been investigating Forte since last year but has yet to take action.

Complaints were still being assessed.

Former and current franchisees said Forte earned significant fees for support and products which never arrived or arrived late.

The company provided figures showing franchisees would earn $100,000 or more.

But one franchisee said she worked six days a week and averaged only $50,000.

Forte director Gillian Erskine denied any wrongdoing and told the ACCC she would co-operate with the investigation. She said she was "committed to ensuring every effort is made to satisfy individual franchisee`s reasonable requests".

Darren and Jo Huth, who operated a Forte music school in the Brisbane suburb of Coorparoo, estimated they lost $70,000 in 18 months.

"The time we were running our school as a Forte franchise is a time we would rather forget," he said.

A NSW woman who bought a Forte franchise in 2004 sold her school for a "large loss" in 2007 "due to no longer being able to survive financially".

Forte promoted the franchise as a strong business opportunity that would reap "in the vicinity of $100K profit" a year with 200 students enrolled.

The woman said she paid $8000 for training but it fell far short of expectations.

"We were not given any advice on how to structure our staff and were given only cursory information on bookkeeping and GST," she said.

Another Sydney franchisee said Forte was slow to provide and upgrade materials for music students.

Mr Huth has alleged multiple breaches of the Franchising Code of Conduct. Franchisees say they were bullied and instructed not to communicate with each other. However, after franchisees compared notes "we found we were all in the same situation," the NSW franchisee said.

Repeated calls to Forte`s national office at Toowong went unanswered and Ms Erskine`s partner, Paul Myatt, could not be reached for comment at his Sydney music school.

The Commonwealth Government is reviewing legislation aimed at protecting consumers from unfair franchise contracts.

Share this article:

06/23/2009 Sell-off drives shares down 3pc
THE benchmark S&P/ASX200 index was 121.3 points, or 3.1 per cent lower at 3796.9, while the broader All Ordinaries fell 117.8 points, or 3.01 per cent, to 3793
06/22/2009 NAB to become biggest life insurer
  • NAB beats out rivals for wealth manager
  • Purchase is subject to ACCC approval
  • Share prices: Check the latest
06/22/2009 Private firms upbeat about future
AUSTRALIAN companies are still positive despite having to lay off staff and freeze wages
06/19/2009 CEO street sleep raises $500,000
MORE than 200 CEOs braved a steady downpour last night to take part in St Vincent De Paul Society`s annual CEO sleepout
Wellington goalkeeper Liam Reddy has played down rumours he is set to join Sydney FC as he prepares to end the Sky Blues` season on Saturday night.

"I have nothing official to say except we`re talking," he said.

"I am a Sydney boy and I`d love to come back here."

Reddy has been a crucial part of the Phoenix`s late-season surge and the 28-year-old paid tribute to former Celtic and Scotland goalkeeper Jonathan Gould, a member of the Phoenix coaching staff, for bringing the best out of him.

"This has been the best thing to happen to me (for my game) to be at Wellington and having Gould look after me," he said.

On-loan Reddy has put the record straight about his mid-season departure from Brisbane Roar, saying the reason he went to Phoenix wasn`t because he had a fall-out with Roar coach Ange Postecoglou.

"I wasn`t happy with the way the club was going after (former coach) Frank Farina`s dismissal and departure of senior players and Ange asked if anyone didn`t want to be here next year.

"I didn`t feel there was a place for me and I respect Ange for letting me go when I asked to. Wellington came to me and it has been the best three to four months I could have hoped for.

"I was thinking I`d be here (finals) with Frank and the Roar. I am here with Wellington and we are very confident that we can continue our good run and make the grand final."

Reddy plays down Sydney switch   03/13/2010
03. 2010
Mo Tu Wd Th Fr Sa Su
1234567
891011121314
15161718192021
22232425262728
293031


Google


Categories: News Headlines Business News Entertaiment News Hi-tech & Science Sport
Global: Americas Europe Africa Australia Asia Middle East