Failed music franchise hits sour note

Failed music franchise hits sour note

24.06.2009
A BRISBANE music school franchise is being scrutinised by the ACCC after unhappy franchisees complained they were duped out of hundreds of thousands of dollars.

They say they never received promised products and services.

One franchisee who invested $200,000 in the Forte School of Music franchise later sold his business for $1.

Documents obtained by The Courier-Mail show the Australian Competition and Consumer Commission has been investigating Forte since last year but has yet to take action.

Complaints were still being assessed.

Former and current franchisees said Forte earned significant fees for support and products which never arrived or arrived late.

The company provided figures showing franchisees would earn $100,000 or more.

But one franchisee said she worked six days a week and averaged only $50,000.

Forte director Gillian Erskine denied any wrongdoing and told the ACCC she would co-operate with the investigation. She said she was "committed to ensuring every effort is made to satisfy individual franchisee`s reasonable requests".

Darren and Jo Huth, who operated a Forte music school in the Brisbane suburb of Coorparoo, estimated they lost $70,000 in 18 months.

"The time we were running our school as a Forte franchise is a time we would rather forget," he said.

A NSW woman who bought a Forte franchise in 2004 sold her school for a "large loss" in 2007 "due to no longer being able to survive financially".

Forte promoted the franchise as a strong business opportunity that would reap "in the vicinity of $100K profit" a year with 200 students enrolled.

The woman said she paid $8000 for training but it fell far short of expectations.

"We were not given any advice on how to structure our staff and were given only cursory information on bookkeeping and GST," she said.

Another Sydney franchisee said Forte was slow to provide and upgrade materials for music students.

Mr Huth has alleged multiple breaches of the Franchising Code of Conduct. Franchisees say they were bullied and instructed not to communicate with each other. However, after franchisees compared notes "we found we were all in the same situation," the NSW franchisee said.

Repeated calls to Forte`s national office at Toowong went unanswered and Ms Erskine`s partner, Paul Myatt, could not be reached for comment at his Sydney music school.

The Commonwealth Government is reviewing legislation aimed at protecting consumers from unfair franchise contracts.

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A nightmare build-up was bad enough, but nothing compared to the suffering that awaited New South Wales at Suncorp Stadium.

When the dust settled on a spiteful clash, Queensland had staked their claim as Origin`s greatest by sealing a record fifth straight Origin series with a 34-6 victory.

But more pain is expected for fiery NSW backrower Luke O`Donnell.

The Maroons faithful in the 52,452-strong crowd went into party mode as Queensland continued their golden run - a 10-4 win-loss record since their winning streak began in 2006.

Only Queensland`s 13-3 record from 1922-26 is better.

It was going to take something special to take the focus away from the Andrew Johns racial row that had marred NSW`s shocking countdown to Origin II - but it became a subplot after O`Donnell`s brain explosion.

The Cowboys enforcer was considered lucky not to be sent off in the 26th minute when the match erupted following his ugly spear tackle on Maroons winger Darius Boyd.

He was placed on report - but that may be the least of his worries.

After O`Donnell`s shocking tackle sparked an all-in, the fired-up North Queensland forward could be seen headbutting David Taylor as the Queenslander was restrained by NSW`s Joel Monaghan.

While O`Donnell appeared to come off second best in the end after Sam Thaiday had finished with him, the Cowboys backrower looks set to have an even bigger headache when he appears before the judiciary considering his NRL rap sheet.

Not much had gone right for NSW in the countdown to arguably their most important clash in Origin`s 30-year history.

And the trend certainly continued from the kick-off.

Days after Johns` now infamous racial slurs rocked the countdown to Origin II, the question remained: ``How would the Maroons` indigenous stars respond?``

The fired-up Suncorp Stadium crowd didn`t have to wait long for the answer.

In the third minute a pumped Greg Inglis - the focus of Johns` rant that cost him his NSW assistant-coaching gig - had dragged two defenders over to score.

By the 12th, Israel Folau - another reportedly in Johns` sights on last week`s Blues bonding night - had latched onto a floating Willie Tonga pass and crossed with one of his first touches of the game to make it 10-0.

Asked how the Johns saga had affected him, Inglis told Channel Nine: ``It showed in my game tonight.

"I was pretty upset about it, and it`s pretty disappointing."

Cameron Smith gave NSW a sniff when he inexplicably kicked the ball out on the full not once but twice.

Yet by halftime Queensland had crossed again through Darius Boyd (35th minute) to make it 16-0.

It could have been worse. Billy Slater`s 31st minute effort was called back due to a dubious forward pass ruling.

It was more of the same in the second half as Queensland kept scoring, and players kept biffing.

The niggling act between Inglis and NSW centre Beau Scott boiled over in the 57th minute when the pair went toe to toe.

But there was no stopping the Maroons juggernaut as they blew out to a 34-0 lead through Tonga (44th), Folau (48th) and Cooper Cronk (62nd).

After Brett Morris was called back in the 74th minute for off-side, NSW finally got on the board through prop Brett White in the final minute, ensuring Queensland did not seal a record-breaking victory over the Blues.

It was the only solace for a badly beaten Blues outfit on Wednesday night.

In another headache for NSW, Paul Gallen was placed on report for a 23rd minute high shot on Nate Myles.

"I told you I was going to get him back," Gallen could be heard saying on the referee`s microphone.

AAP

Maroons embarrass woeful Blues   06/16/2010
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